![]() ![]() ![]() “We didn’t run into each other, but we’re on the same flight to Lisbon afterwards.” “I was running from bulls and she’s riding horses,” Kavanagh tells CNN Travel. ![]() Meanwhile, 27-year-old Anna Gorga was taking a break from the city grind to go horse-riding on this Portuguese archipelago. Kavanagh fell in love with these stunning Portuguese islands and their incredible culture and cuisine, not to mention the steep gorges, craggy cliffs and crystal-clear seas that characterize the landscapes. Sean Kavanagh, then 29, was traveling to the Middle East to teach for the summer, stopping off in Portugal’s Azores archipelago to see the bull-running festivities. They met by chance, some 30,000 feet in the sky.įlash back to summer 2015. It’s always a delay in incoming flights that is cited as the cause, but with flight trackers surely they would know when to expect a flight to land It’s a nuisance,” she rued.He was a high school teacher from Boston. On the one hand, airlines want us to report at least two hours in advance but delays, if at all, are announced only an hour or so before the flight. “Delays seem to be a constant part of air travel these days. However, the flight took off from Mumbai at 2.10pm and landed in Goa at 3.10pm. Her flight was scheduled for 1.30pm, but the passengers were informed of a 20-minute delay. When we were selecting the row during check-in, we discovered the aircraft was changed to an economy flight.” This is all the more reason that an email or an SMS alert should have been sent. Responding to this, Mudgal said, “It could be true that the airline called me, but I had a concert on Friday and may have missed the call. We had tried contacting the passenger, but she we did not receive a response.” A spokesperson for the airline said, “We do send prior messages on the available mobile numbers regarding the change. One of their tickets had been booked via an online portal and the other was booked through an agent. Mudgal was flying with her husband, Aneesh Pradhan. I would have had no problem flying economy class if I had bought an economy ticket, but I have a problem with not being informed about the change in clear terms and the complete silence on the refund.” She said the airline should have either sent a text message or an email stating that the business class seat was no longer available.īefore the Air India tweet, she said, “I see no point in not issuing a clear statement in this regard. Once again kindly accept our sincere apologies.” Kindly DM us your PNR so that we can take the action for refund. ![]() Due to operational reasons the aircraft had to be changed. Mudgal we are extremely sorry for inconvenience caused to you. Replying to her tweet, Air India said, “Ms. She tweeted at 10am, What’s going on? You sell business class tickets. She earnt that the airline was using an all-economy aircraft while doing a web check-in from home at 2 am.(HT file photo) Mudgal, who had booked AI 663 Mumbai-Goa flight to attend the Serendipity Art Festival in Goa, learnt that the airline was using an all-economy aircraft while doing a web check-in from home at 2 am. Indian classical singer Shubha Mudgal on Saturday took to Twitter after her Air India business class ticket from Mumbai to Goa was changed to economy class without any prior notice. ![]()
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